Connected to every system your practice already uses.
DermPRO connects directly to your PMS, manufacturer loyalty programs, lead sources, and payment processors — so every module works from a single source of patient truth. No parallel systems. No manual data entry.
Every PMS, normalized into one data structure.
The practice management system is the operational heart of every aesthetic practice. It runs scheduling, charges, invoicing, and payments. It holds memberships, subscriptions, packages, and the full purchase history of every patient. Almost every decision worth automating — from when to send a refill cart to which patient is overdue for a neurotoxin — starts from data that lives in the PMS.
DermPRO is built on a proprietary data mapping layer that organizes every charge, subscription, package, and patient interaction from any supported PMS into a single abstracted SQL structure. We support more than ten PMS platforms — Nextech, ModMed, PatientNow, Aesthetic Record, Boulevard, Symplast, Zenoti, Meevo, Vagaro, 4D EMR, and others — and every one of them is normalized into exactly the same schema.
That abstraction is what makes the rest of the platform work. Every analytic, every benchmark, every retargeting sequence, every report runs identically regardless of which PMS sits underneath. Patient segmentation, retention triggers, ROAS attribution, replenishment carts, loyalty surfacing — all of it operates against one unified data structure, not ten.
For a single practice, that means every feature works the same way on day one as it does five years in. For a platform acquirer running multiple practices on different tech stacks, it means one dashboard and one playbook across every location. For a consulting firm working across practices, it means apples-to-apples benchmarking. For a manufacturer, it means real visibility into the channel at scale. The PMS layer stops being a limitation. It becomes a foundation that scales without rewrites — regardless of which practice management system your practice uses.
HOW THE ABSTRACTION LAYER FLOWS
10+ PMS sources
Unified DermPRO
data layer
One abstracted SQL schema
Every solution, identical
Every system in the aesthetic
stack — in one place.
Native, real-time connections to the practice management systems, manufacturer loyalty programs, lead and analytics platforms, and payment processors aesthetic practices actually use.
PMS systems
14
Manufacturer loyalty
3
Data sources & leads
8
Payment gateways
6
Same patient. Different systems. One identity.
An aesthetic patient's data doesn't live in one place. The lead comes in through Google or Meta. The nurturing sequence runs in your CRM. The appointment lands in your PMS. The revenue posts there, too. The loyalty points sit in Allē, or Aspire. The online order goes through the storefront. Closing the loop on retention, ROAS, and patient lifetime value means stitching all of that together — across every system the patient touches.
The hard part isn't the connection — it's the identity. The same patient often shows up differently in each system. They submit a Facebook lead form under their married name, then book an appointment in the PMS under their maiden name. They use one email for the loyalty program and another for the online store. They give one phone number to Google Ads, another in the PMS, and a third when they call the front desk.
We learned this firsthand when we built the synchronization between our online store and practice management systems. Patients regularly used different emails, different shipping addresses, and different name variants between the two. Even between just two databases — the store and the PMS — the variation was significant enough that the same person could look like two unrelated records.
DermPRO's Patient Identity Manager — what we call PIM — solves this. PIM resolves patient records across every connected database: PMS, ad platforms, lead nurturing, loyalty programs, online store, and payments. Even when the same patient appears under different emails, phone numbers, or name variants, PIM recognizes them as one person.
PIM Layer
Patient Identity Manager
Even when the same patient appears in Google Ads as Jen Smith with one phone number, in your PMS as Jennifer R. Smith with another, and in Allē under a third email — DermPRO recognizes them as one person. Every stage above threads back to a single record. That's what makes ROAS, retention, and lifetime value calculations actually work.
No rip-and-replace
Connect to your existing PMS. No data migration. No learning a new system. Your workflow stays intact.
HIPAA-compliant connections
All integrations run through machine-to-machine VPN. No credential sharing. BAA signed before any integration begins.
Real-time data sync
Patient records update in real time as your PMS changes — appointments, purchases, loyalty balances.
New integrations in ~30 days
Don't see your system? We can add new integrations in approximately 30 days.
Ready to see
DermPRO in action?
Book a 20-minute demo and see how DermPRO
closes the full revenue loop for your practice.